{"xsrfToken":"9d8396d974cd4c686b0d98aae77e7df770275810_lout","branding":{"id":"2","key":"sup","name":"Ignos Support","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/2","theme":{"headerBGColor":"#ab5300","headerLinkColor":"#ffffff","headerLinkHoverColor":"#cf690a","headerLinkHoverBGColor":"#cf690a","headerBadgeColor":"#cf690a"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/2cd87e07-ae21-4bbd-ab51-e3d54d5f82ab/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNjEzYTA2Zi05ZmVlLTRkODYtODI3Ni05MTg3NWNkODI4YjAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjJjZDg3ZTA3LWFlMjEtNGJiZC1hYjUxLWUzZDU0ZDVmODJhYiI6WyJyZWFkIl19LCJleHAiOjE3NDUyMjY0MTYsIm5iZiI6MTc0NTIyNTgxNn0.EEwjEjBGnJG7J3-L7eoyzxIkCMLzafQFkDRbMPj21kw&client=e613a06f-9fee-4d86-8276-91875cd828b0&mode=fit","logoId":"2cd87e07-ae21-4bbd-ab51-e3d54d5f82ab","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#e08f00","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"2","key":"sup","projectId":10012,"serviceDeskId":2,"name":"Ignos Support","description":"<p>Welcome to our help center!</p>\n<p>You can raise a request for support using the options below.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","reqTypes":[{"id":"5","name":"Ask a question","descriptionHtml":"<p>Share detailed info and attach photos to help us process your request efficiently</p>","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":10549,"iconUrl":"https://ignos.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[2],"key":""},{"id":"12","name":"Create a request or improvement","descriptionHtml":"<p>Share detailed info and attach photos to help us process your request efficiently</p>","callToAction":"Create a request or improvement","introHtml":"","icon":10540,"iconUrl":"https://ignos.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","groups":[2],"key":""},{"id":"11","name":"Report a bug","descriptionHtml":"<p>Share detailed info and attach photos to help us process your request efficiently</p>","callToAction":"Report a bug","introHtml":"","icon":10476,"iconUrl":"https://ignos.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[2],"key":""},{"id":"6","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://ignos.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":2,"name":"General"}],"orderMapping":{"2":[12,11,5],"3":[6]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"6d6d89e6-0f40-3dee-ace6-07fab18144e3","appLinkName":"System Confluence","appLinkUrl":"https://ignos.atlassian.net/wiki","spaceKey":"SUP","spaceName":"Support","spaceUrl":"https://ignos.atlassian.net/wiki/spaces/SUP","isServer":false},"labels":[],"projectKey":"SUP","serviceDeskId":2,"kbLinkDomainURLs":["https://ignos.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":2,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNjEzYTA2Zi05ZmVlLTRkODYtODI3Ni05MTg3NWNkODI4YjAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDEyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDUyMjcwMTYsIm5iZiI6MTc0NTIyNTgxNn0.JxPgX7T4QO6NgOfxnWwW8KtzB6t9zBzHRs4Ti1g_6nw","targetCollection":"upload-project-10012","endpointUrl":"https://api.media.atlassian.com","clientId":"e613a06f-9fee-4d86-8276-91875cd828b0","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":12,"projectId":10012,"form":{"name":"Create a request or improvement","descriptionHtml":"<p>Share detailed info and attach photos to help us process your request efficiently</p>","callToAction":"Create a request or improvement","intro":"","instructions":"<p>Share detailed info and attach photos to help us process your request efficiently</p>","icon":10540,"iconUrl":"https://ignos.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10540","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Vedlegg","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/2/create/12","requestValidateBaseUrl":"/servicedesk/customer/portal/2/validate/12","calendarParams":{"firstDay":0,"date":"2025-04-21T10:56:56+0200","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"6d6d89e6-0f40-3dee-ace6-07fab18144e3","appLinkName":"System Confluence","appLinkUrl":"https://ignos.atlassian.net/wiki","spaceKey":"SUP","spaceName":"Support","spaceUrl":"https://ignos.atlassian.net/wiki/spaces/SUP","isServer":false},"labels":[],"projectKey":"SUP","serviceDeskId":2,"kbLinkDomainURLs":["https://ignos.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlNjEzYTA2Zi05ZmVlLTRkODYtODI3Ni05MTg3NWNkODI4YjAiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDEyIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDUyMjcwMTYsIm5iZiI6MTc0NTIyNTgxNn0.JxPgX7T4QO6NgOfxnWwW8KtzB6t9zBzHRs4Ti1g_6nw","targetCollection":"upload-project-10012","endpointUrl":"https://api.media.atlassian.com","clientId":"e613a06f-9fee-4d86-8276-91875cd828b0","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}